jilibdt's Privacy Policy
When you create an account on the jilibdt platform or use our services, your personal information is held with us. In this policy, we clearly explain how that information is collected, why it is stored, and how it is kept secure.
This privacy policy ("Policy") applies to all services and operations of the jilibdt platform. By using the jilibdt website, you are considered to have agreed to the terms of this Policy. This Policy works alongside our Terms and Conditions and both documents should be read together.
We believe data protection is not just a technical matter — it is the foundation of the trust between us and you. jilibdt treats the care of its users' personal information as its highest priority. In this policy, we describe in plain and transparent language exactly what we do and do not do with your information.
Important: This policy may change at any time. Continued use of the website after any change will be considered acceptance of the updated policy. We therefore recommend checking this page regularly.
1 Information We Collect
During the registration and service process on the jilibdt platform, we collect various types of information. The purpose of collecting this information is to provide you with accurate and secure service.
1.1 Information You Provide Directly
Information you provide yourself when registering an account, making a deposit or withdrawal, or using our support services:
- Full name and date of birth (for age verification — must be 21 or older)
- Mobile number and email address
- National ID (NID) or passport number (for identity verification)
- Address details
- Payment information — such as bKash, Nagad, or Rocket account numbers
1.2 Automatically Collected Information
When you use the jilibdt website, certain information is collected automatically:
- IP address and device type
- Browser type and operating system
- Time of access and usage patterns on the website
- Cookies and session data (see cookie policy below)
- Game play history and transaction records
1.3 Information Received from Third Parties
In some cases we may receive limited information from third-party service providers, such as confirmation data provided through identity verification agencies or payment processors. However, this information is used only for security and compliance purposes.
2 Purpose of Using Information
jilibdt uses your collected information only for specific and legitimate purposes. Information is not processed for vague or unnecessary reasons.
- Creating, managing, and securing accounts
- Processing deposits and withdrawals (bKash, Nagad, Rocket)
- Providing bonuses, promotions, and VIP benefits
- Age verification for users 21 and older
- Preventing fraud and money laundering (compliance with AML rules)
- Providing customer support — via live chat and email
- Improving platform performance and resolving technical issues
- Complying with applicable laws and regulations
- Following responsible gambling guidelines
We may use your information to make automated decisions — such as detecting suspicious transactions or during account verification processes. If you have any objection to this, please contact our support team.
jilibdt never sells, rents, or transfers your information to third parties for marketing purposes.
3 Sharing and Disclosure of Information
We may share your personal information with third parties in the following limited circumstances. The amount of information shared is kept to a minimum in each case.
3.1 Service Provider Partners
jilibdt works with certain trusted service providers to operate its platform, such as payment processors, identity verification agencies, and technology support providers. These partners receive only the minimum information necessary to carry out their work and are required to follow our privacy standards.
3.2 Legal Obligations
We may disclose information in response to lawful instructions from government authorities or courts under applicable law in Bangladesh. In such cases, we will not disclose any information beyond what is legally required.
3.3 Fraud Prevention
Relevant information may be shared with the concerned authorities in investigations into fraud or money laundering. This is done to protect the security of our platform and your assets.
3.4 Business Restructuring
In the event of a future business merger or acquisition, user information may be transferred. However, in such a case the new operator will also be required to maintain privacy standards equivalent to this policy.
4 Methods of Data Protection
jilibdt takes industry-standard technical and organisational measures to protect your information. We believe protection is an ongoing process, not a fixed state.
- SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
- Passwords and sensitive information stored using strong hashing algorithms
- Restricted access controls — only authorised staff can view information
- Regular security audits and vulnerability assessments
- Firewalls and intrusion detection systems at data centres
- Regular data protection training for staff
Please note, however, that no method on the internet is 100% impenetrable. We make every effort, but no organisation can guarantee complete security against cyber attacks. Please also stay mindful of your own account security — use a strong password and do not share your login details with anyone.
5 Cookie Policy
Cookies are small text files that a website stores on your device. jilibdt uses different types of cookies, each with a specific purpose.
5.1 Essential Cookies
These cookies are necessary for the basic functionality of the website — such as maintaining your login session and storing security tokens. They cannot be disabled, as the site will not work properly without them.
5.2 Functional Cookies
These cookies are used to remember your preferred language (Bengali or English), display settings, and other preferences. They improve your browsing experience.
5.3 Analytics Cookies
Analytics cookies are used to understand which parts of the site are used most and where there is room for improvement. The data collected from these cookies is aggregated and not personally identifiable.
You can control or reject most cookies by changing your browser settings. Please note, however, that disabling some cookies may mean certain features of the site do not work properly.
6 Data Retention Period
We retain your information only for as long as necessary. Retention periods differ depending on the type of information.
- All account information is retained for as long as the account remains active
- Certain information is retained for a defined period after account closure in accordance with legal obligations
- Financial transaction records are retained long-term for audit and legal compliance purposes
- Technical logs and analytics data are retained for a short period and then deleted automatically
Once the defined retention period ends, information is securely deleted or fully anonymised so that your identity cannot be identified in any way.
7 Your Rights
jilibdt believes every user should have control over their own information. You have the rights listed below — contact our support team to exercise them.
7.1 Right to Know
You have the right to know what information we hold about you, why we hold it, and who we share it with. On request, we will provide you with a summary of your information.
7.2 Right to Correction
If any of your information is incorrect, let us know and we will correct it promptly. You can also update some information yourself from your account settings.
7.3 Right to Deletion
In certain circumstances you may request that your information be deleted. Please note, however, that some information may not be possible to delete where there are legal obligations or ongoing investigations.
7.4 Right to Object to Processing
You have the right to object to marketing communications or certain types of data processing. We will give such requests due consideration.
To make a request to exercise your rights, contact us through our support channels. We provide support in both Bengali and English and are available 24/7.
8 Protection of Minors' Information
jilibdt strictly prevents anyone under the age of 21 from using the platform. We do not intentionally collect any information from minors.
Age is verified at the time of registration. If we ever receive information that a user is under 21 years of age, the relevant account will be closed immediately and any collected information will be deleted.
For more details on responsible gambling, please read our Responsible Gaming Guidelines, which cover self-control and safe play in detail.
9 International Transfer of Information
The technical infrastructure of the jilibdt platform may be spread across various regions. As a result, your information may be stored or processed outside Bangladesh. However, wherever your information is processed, the standards of this privacy policy apply.
We ensure that appropriate safeguards are in place for international data transfers and that the integrity of your information is maintained.
10 Policy Changes and Updates
jilibdt may change or update this privacy policy from time to time — due to technical changes, new services, or legal requirements. When changes are made, the "Last Updated" date at the top of the page will be revised.
For significant changes, we may notify you by email or via a notice on the platform. Continued use of the platform after any change will be considered acceptance of the updated policy.
Visit our About jilibdt page to learn more about us and get an overview of the platform's services. Maintaining transparency about who we are is one of our priorities.
11 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our support team is available 24 hours a day, 7 days a week in both Bengali and English.
For common questions, check our FAQ section — it has answers to common questions about accounts, payments, bonuses, and security in plain language.